Neighbourhood Watch

If you wish to join up to the Waldringfield Neighbourhood Watch scheme please email:  Waldringfield NW  giving your full name and address. You should be contacted in due course.


Felixstowe Safer Neighbourhood Team:
The contact details for this area are:

Telephone -  01473 613500
Email –
Visit the Felixstowe SNT Website

If you need immediate assistance always dial 999. You should dial 999 when life is threatened or people are injured, or if there is a crime in progress or an immediate police response is necessary. Please also be aware that 112(International number) and 911(American number) also work as emergency numbers in the UK, and will be answered by English speaking operatives. 999, 911 and 112 will work from landlines, and mobile phones, whether there is signal or not and they will also work from mobile phones that appear to have no battery life left.

Further information can be obtained from the Neighbourhood Watch - Ourwatch website

Would you like to deter cold-callers from your home? 

You can download this notice to put in your door/window to let cold callers know that they are not welcome.


Police Direct
Marine Watch
Scam Advice
Neighbourhood Return
Suffolk SAFEKey
 BT Call Blocker
Smartwater kits
Advice on Garden Security
To find out more about Crime Prevention visit the Crime Prevention Website
Latest Advice re Protecting yourself against Heating Oil Theft
10 Top Tips fro Crime Prevention


Times and Site of Mobile Police Visits to Waldringfield

To report a problem direct to SCDC, related to any of the topics listed below:

  • Abandoned Cars
  • Beaches
  • Damage to a street name sign, litter bin or doggie bin
  • Dogs
  • Drainage problems
  • Fly Posting
  • Fly Tipping
  • Litter
  • Noise
  • Odour
  • Rat or mice infestations
  • Refuse collection issues
  • Smoke, fumes or dustComing soon..

 Police Direct

Police Direct is a high tech messaging service provided by Suffolk Constabulary, which is designed to bring you up to date information about crime and policing issues in your area.
Information can be sent  by email to your computer, by text to your mobile phone, and by telephone  to your landline.
The service will give you:
Latest information on local crime

  • Warnings about bogus callers
  • Crime reduction advice
  • Updates from your Safer Neighbourhood Team
  • Latest details on major traffic disruptions

It’s free to join Police Direct and you choose how you want to receive the alerts, via email, text or phone or any combination of these.
You can register up to three postcodes, which could include where you live, where you work and maybe where a relative lives.
You can join Police Direct by:
Visiting Police Direct & following the links for Police Direct (for messages in any format.)
Text POLICE followed by a space and then your postcode to 88588 (for
text service only).
Contact Police Direct on 01473 613997

 Marine Watch

Owners of Boats with outboard engines are being urged to protect their property. To register for Marine Watch please see the website. This is a free service. You can register your equipment including outboards with the local Felixstowe Marine Watch group for faster response, by clicking here to download the form.


Is an inniative provided by the Crime and Disorder Partnership to support vulnerable and elderly people. It helps by providing assistance with small jobs ie keeping a garden looking orderly and well kept to prevent them being targets for scams and bogus callers.
Click here for more information.

 Neighbourhood Return

Neighbourhood Return launched on 1 November 2012.  Midway through December 2013, they had 5,796 volunteers signed up across the UK, and 299 carers registered.  They’re on course to begin 2014 with 6,000 volunteers, and 300 carers.

At the end of January 2013, they had 36 people with memory problems signed up.  By the end of June, that figure had risen to 175. 

Neighbourhood Return is an innovative service to help address the problem We want to make contact with people affected by memory problems before they go missing.  We know that not everyone does – 67% of carers we spoke to in the summer said the person they care for has never been missing before.  But we are there in case they do.  And of the 12 people reported missing to us so far in 2013, 12 were returned home safely.

James Maddan, NHWN Chair, comments: “The Neighbourhood and Home Watch Network is all about building community capacity to respond to issues affecting residents safety. It should also relieve some pressure on local police forces who may otherwise be called out to look for a missing dementia sufferer.”

You can find out more about the service and register as a volunteer, a carer or just to receive updates

You can also find out how to meet a volunteer, a carer, and a person with dementia, and find out exactly how a successful search operates from each of their perspectives.

 Nominated Neighbour Scheme

The Safe and Sound Group promote the Nominated Neighbour Scheme across Suffolk.
The scheme involves people using a unique card if an unexpected caller comes to the door of an elderly or vulnerable person.
The card will refer the caller to a 'Nominated Neighbour' who will come back with the visitor and supervise the visit.
The idea is that when an unexpected caller comes to the door the card should be passed through the letterbox, shown at a window or through the gap in a chained door.
The occupant will be encouraged not to enter into a conversation with the caller or open the door, but to just hand over or show the card. It is hoped this will deter a potential bogus caller immediately and they will leave the area. A genuine caller will not mind following the instructions on the card.
Volunteers are sought from the community to act as a Nominated Neighbour for elderly or vulnerable people living near them.


Suffolk Police are joining forces with online property database Immobilise to help keep property safe and reunite stolen items with their rightful owners across the county.
Many items of identifiable property are either lost or stolen each year. By taking the time to register property on the Immobilise database, people can take a positive step towards reducing the crime, as their property would be identifiable to all law enforcement agencies across the country. This in turn will help the police reunite property to their lawful owners and will also help to catch criminals.
Almost any possession with a serial number can be registered for free, including:
Mobile phones
Ipods, other MP3 players and games consoles
Laptops, computers and PDAs
Satellite navigation and in-car equipment
Watches, jewellery, art and antiques can also be registered for a small fee. Users who upgrade can also add photos and certificates of ownership to their account.
The Immobilise data base can also be used before purchasing second hand electrical items. By checking the CheckMend facility on the website before buying, it is possible to identify a stolen item. The message is to never buy any item that has not got its serial number displayed, as there is no reason why they would need to be removed legitimately.

 Suffolk SAFEKey

Suffolk SAFEKey is Suffolk Constabulary’s keyholder service that gives people the opportunity to register nominated keyholders for a home or business property. A keyholder is someone trustworthy such as a friend who lives nearby and has access to the premises in the owner’s absence.
Having nominated keyholders helps ensure that should an incident happen at a property, the police are able to contact an appropriate person, helping to ensure greater peace of mind that an incident can be dealt with as swiftly as possible by Suffolk Constabulary.
There are many benefits to Suffolk SAFEKey including; storage of a maximum of four keyholders for business premises and two for a residential property; secure and encrypted online management of your registration via a dedicated website 24 hours a day; devoted customer support team open during office hours; storage of information relating to hazardous materials or other potential dangers; details of a preferred plumber or window boarder/ glazier and many more.
As Suffolk SAFEKey is an additional service offered by Suffolk Constabulary, there is an annual fee. To cover the cost of protecting your data and maintaining the system there is an annual charge of £12 for residential and £35 + VAT for business registrations. To register a property visit:
or contact the registration hotline on 08444 121 802


Fearless is the new youth brand that introduces young people to the service offered by Crimestoppers.

Fearless consists of the website, where young people can get information about crimes that affect them and also gives them the opportunity to pass on information about crime anonymously. The fearless team also provide workshops and presentations about the service in schools and youth groups.

The site includes non-judgemental information on crime. It also features resources for parents and those working with young people.

 Smartwater kits

There is a new offer of Smartwater kits at a one-off charge of £25 inclusive of VAT and postage. The pack contains:

 1 x bottle forensic coding solution

6 x window warning labels

30 x tamper proof warning labels to stick onto valuable items which are marked

2 x metal gate post signs

1 x application guidelines

There is no minimum quantity to order so each NHW member can purchase their kit individually online via our the SmartWater web shop

All that is needed is to enter the promo code which will then automatically forward you to the actual pack which can be easily purchased. The member’s details will also be automatically captured by use and stored in our database which means there is no need to complete and return a registration form.

If you are interested please quote this discount code when ordering: NHW25H

 Should you not have access to the internet then you can still call and order your pack over the phone, quoting the discount code:

Direct: +44 (0)1952 204127

Mob: +44 (0)7827 892 744

 Scam Advice

Action Fraud is the UK’s national reporting centre for fraud and Internet crime where you should report fraud if you have been scammed, defrauded or experienced cyber crime. They provide a central point of contact for information about fraud and financially motivated internet crime.

Anyone who suspects a scam, or who has been the victim of a scam, is always advised to report it to the police on or 0300 123 2040.  However, it is always better to take preventative action where possible and it is good to know what to look for to avoid being taken in, as well as to advise friends and family members when necessary.

The charity Think Jessica ( provides a lot of useful advice about scams.  Their 12-page booklet, 'Scam mail is blackmail', is particularly useful and covers: lottery and prize draw scams, clairvoyant scams, catalogue scams, courier scams, bank / building society scams and more.  You can order a free hard copy of this booklet by writing to:
Think Jessica
PO Box 4442
Chesterfield S44 9AS
(Please enclose a 2nd class stamp)
Or by emailing

They also provide information packs, including a DVD, which cost £7 per pack, and free downloadable posters which you can access at

For a cost they will supply bulk orders to a group or organisation, which can be personalised with your logo and local contact details if you wish - contact Think Jessica at the address above or on to discuss your requirements.

  BT has launched a new free service to all its landline customers to block nuisance phone calls. 

BT Call Protect is a call diverting service to prevent nuisance calls and is available for free to all existing and new BT home landline customers.

The service is the first of its kind in the UK and it could see up to 30 million nuisance calls a week automatically diverted before they reach customers (half of these calls coming from personal accident claims and PPI companies alone)

To activate the free service call 0800 389 1572 from your BT landline or sign up via BT's Call Protect webpage:

Once you sign up, it can take up to 24 hours for Call Protect to start working.


Security Information

Further information on how to protect yourselves

Suffolk Police